Since our products are made to order on demand, please allow extra time before shipping. On average our orders are shipped within 5 business days. More than a half of our orders are shipped within 4 business days or less. Basically we do everything to get you your order in a timely fashion.
We have made every effort to display as accurately as possible the colors and images of our products that appear at our online store. We cannot guarantee your computer monitor’s display of any color will be accurate.
Since our products are made when you order, we don’t offer returns unless the item is defective. Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.
Once an order has been processed it can’t be cancelled. Our products are made on demand and the order cannot be stopped in the middle of making the garment. It’s important if you want to cancel to do this asap!
If your address was mistyped, then you are held responsible. The package is sent back to the return address if the address does not exist. In that case, we will resend to the correct address once notified.
All clothing on our site is made to order. It’s very important if you are unsure of the size to use the size guide and measure yourself measuring tape before ordering. We cannot give out refunds for sizing errors.
Legging sizes: If your unsure which size to get, it’s best to order a size up. Since they’re stretchy, they will look better too big then too small.
User Account, Password, and Security
To complete your registration, you will provide an email address and a password. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities that occur under your password or account. It is important for you to protect against unauthorized access to your computer. Be sure to log off when you finish using a shared computer.
You agree to (a) immediately notify Sporty Chimp of any unauthorized use of your account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Sporty Chimp cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
Correction of Errors and Inaccuracies
The information and product listings on this Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit or restrict quantities of products (including after you have submitted your order) for any reason, including, without limitation, if the product violates any terms of this Agreement.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our partners, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and you have been charged for the sale. If you have already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your paypal account or refund the amount in the manner in which the purchase was made by you . If we have overcharged for any product, we will issue a refund to you for the difference between what you were charged and the correct price of the relevant product.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We also cannot guarentee color matching to another product using a different printer techniques on different materials.
Cancelling your order
You can cancel your order and have your money turned IF you cancel before the order has been made. Once the order begins we cannot stop this process. It is important to cancel your order asap should you change your mind about the order.
Prices are set in stone. The full price of your goods and shipping will be visible/available on your shopping cart page. California residents are liable for 10% tax as an addition to the final price.
All designs are trademarked by SqueakyChimp INC. They can not be duplicated and sold elsewhere.
If you have any issues or questions about the above information, please contact us!